FAQ Know before your go!!
Do I need to meet you at the Great Wall?
You don’t need to meet anyone at the Great Wall.
What time can I enter the Great Wall?
You can enter by yourself from 7:30 AM to 3:00 PM.
What is a good time to leave from the city?
We recommend leaving at 6:30–7:00 AM to avoid long queues.
Can I take the cable car up and the toboggan down?
No, you can’t. Your ticket is for the chairlift up and the toboggan down. Chairlift and toboggan tickets cannot be used for the cable car.
Can I take the toboggan down on a rainy or snowy day?
No. The toboggan does not operate on rainy or snowy days. In such weather, visitors must take the chairlift down.
What is the best way to get to the Great Wall?
The best way to get to the Great Wall is to book a car with a driver online, which costs around 600 CNY for a round trip. You can also take a Didi, but it can sometimes be difficult to find a return ride from the Wall.”
Where can I pick up my entry tickets and shuttle bus tickets?
Your passport serves as your entry ticket and shuttle bus ticket. Show your passport to the staff please.
What is the address for the Didi taxi drop-off?
Entrance Address in Chinese: 慕田峪长城旅游区游客中心。
When can I receive my chairlift and toboggan tickets?
You will receive your actual tickets via WhatsApp or WeChat in the morning on your travel date.
Is it possible to take the chairlift down the great wall?
Yes, you can take the chairlift down from the Great Wall at Mutianyu.
